We offer turnkey solutions, which encompass contact center deployment, operation, staffing, and management services. COLUMBUS, GA (WTVM) – Governor Nathan Deal announced that a company coming to Columbus is expected to create 600 jobs. GCS strives to provide a comfortable, positive environment, in depth training, knowledgeable supervisors and managers, and advanced industry software and tools to ensure that everyone is as successful as possible. Home » Business Facilities Blog » Industry News » Office, IT & Call Centers » Global Callcenter Solutions Creating 600 Jobs In Georgia. While the COVID-19 pandemic has driven near-term market growth, the need for occupancy tracking is expected to extend into the next decade. GCS Columbus - Hours & Locations. Copyright © 2020 GCS Agents Global Callcenter Solutions, a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County, Georgia. One of our Business Strategy team members will contact you per your request. We are ready to deliver visible results for you. “Our clients have customer households numbering in the millions, and are very careful about the care they receive,” said GCS Vice President of Operations Jasmine Mendoza. for a comprehensive list of financial aid, loans, grants, abatements, workforce development, exemptions, funds and capital investment opportunities. The most advanced technologies. Gov. 12 Sep 2018. New jobs will include positions in … We appreciate GCS’ investment in Columbus and look forward to further strengthening this partnership in the years to come.”, “We are extremely excited to welcome GCS to Columbus,” said Russ Carreker, chairman of the Development Authority of Columbus. GCS caters to the needs of cable television and broadband service providers. So, we don't leave messages when we reach an answering machine. I interviewed at GCS Global Callcenter Solutions (CO) (Columbus, GA) in Dec 2019 Interview It seemed okay, but they did not interview me in a personal private space. The Galleria, 2 Bridge Avenue, Suite 231 Red Bank, NJ 07701 Call 732.842.7433 or 800.524.0337 | Fax: 732.758.6634. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County. GCS Global Callcenter Solutions. Our agents become your subject matter experts.Our hub-and-spoke model provides cost-effective models for most types of programs. Our partners at the Greater Columbus Chamber, specifically Brian Sillitto, did a wonderful job selling all Columbus has to offer and I thank him for his efforts.”. Store Hours; Hours may fluctuate. NESA is a regional, non-profit, economic development organization that serves nine counties in the northeastern corner of South Carolina. New jobs will include positions in customer service and operations. For questions regarding Food Stamps, Medicaid, TANF or Childcare, contact the Customer Contact Center at: 1-877 423 4746. “GCS will have access to a skilled workforce, a thriving pro-business climate and a network of leading companies who have found success in Columbus. Watch the video on delivering Customer Service Sanity. it was a outbound call center , so that was the best part about it Cons the management was horrible, they do better with making their agents feel secure they'll go far, their turn over rate it so high to only have been in columbus for a year and 3 months Page TransparencySee More. Gov. “Customer service centers must be in areas where there is no question of the quality, ability, and skill level of the employees. Global Callcenter Solutions to create 600 jobs in Columbus. StoVentec Rainscreen Systems deliver a seamless air and moisture barrier, intuitive adjustable sub-construction, continuous insulation, and multiple cladding options. Popular Cities With GCS locations. 1 state for business, Georgia’s economic environment will provide a solid foundation for GCS to serve its growing customer base. GCS caters to the needs of cable television and broadband service providers. The latest in communications platforms. At GCS we believe our success comes from the quality of people At GCS we believe our success comes from the quality of people in our organization. A Colorado company is hiring 600 people to staff a new call center in Columbus, Ga.  |  GCS provides training and on-going support. Contact GCS Georgia on Messenger. We look forward to its future in Georgia.' - Read: LG Autonomous Robot Disinfects With UV Light at FacilityExecutive.com. My favorite aspect of Voice Link is the use of technology. About GCS Global Callcenter Solutions (GCS) aims to create value for clients by building and managing world-class customized call center solutions based upon a highly qualified workforce, best-in-class call center … Area LG Electronics is developing an autonomous robot that will use ultraviolet (UV-C) light to disinfect high-touch, high-traffic areas and will be available to customers in early 2021. Here are their stories. 12+ Industries Served. The company provides turnkey, full customer lifecycle management services including inbound customer care, design and implementation of customer retention strategies, and sales. Our customer service centers are located offshore, near shore, onshore and throughout the United States. Our primary objective is to create jobs for the residents of the region by working within the existing industry base and recruiting new companies. ATLANTA – September 12, 2018 –Gov. We offer domestic and near-shore contact centers producing above average results with scalable capacity. “GCS will provide hundreds of jobs for our citizens and repurpose a former retail center that can spur future development in the area. Companies such as Aflac, Blue Cross Blue Shield of Georgia and TSYS operate call centers that employ more than 2,100 agents. Come join our team and be part of a people-first culture. As a non-collections call center, negativity from customers is minimal. Add a GCS Store; We have 1 GCS locations with hours of operation and phone number. Spotsylvania, Virginia is a highly sought after location for businesses due it's strategic location in the mid-atlantic region. Great customer service begins with friendly and helpful people. - Read: Report: Occupancy Tracking Tech To Grow Over Next Decade at FacilityExecutive.com. If you have already put in an application call 719-941-8232 to follow up on your application or check on your rehire status. 'GCS will have access to a skilled workforce, a thriving pro-business climate and a network of leading companies who have found success in Columbus. Gov. Take the next step. GCS does not call on behalf of any credit agencies, collections agencies, political organizations, or charities. Additional Information. 1.26M. The best people. Director: Shannon Fields, Interim. We represent YOU to your customers. Give GC Services a call today, and learn why so many of our clients depend on us for call center needs. EOE. If we called and got your answering machine we wouldn't have left a message. To report child abuse, call the CPS Central Intake Center at 1-855-422-4453. Edit. Business Facilities is a leading full-service media brand specializing in the site selection marketplace. Nathan Deal. Through a bi-monthly magazine, e-mail newsletters, a news portal, and its LiveXchange event, Business Facilities has created a dynamic community for C-level executives and economic development organizations. If you have never applied with us before you can Apply online with the listed link below or come in to our office at 224 W. 2nd St to apply in person. Why didnt we leave a message? We plan on making this a long partnership with a great state and the community of Columbus, Georgia.”. Privacy Policy Most people we call find it annoying to receive messages with sales offers while they are out. (706) 405-1733. Call Center in Columbus, GA. See BBB rating, reviews, complaints, & more. Check out Business Facilities’ Georgia Incentives and Workforce Development Guide for a comprehensive list of financial aid, loans, grants, abatements, workforce development, exemptions, funds and capital investment opportunities. "Georgia is a global hub for communications services thanks to our technology infrastructure and skilled workforce," said Deal. This organization is not BBB accredited. The call center consulting company will invest $4.9 million in a new customer service center in Columbus, GA. September 12, 2018 Global Callcenter Solutions (GCS), a call center … 1100 Hunt Ave (2,065.48 mi) Columbus, GA 31907. “As the No. “Today’s announcement is a great achievement for GCS and is certainly welcome news for our state’s economy,” said GDEcD Commissioner Pat Wilson. All Stores > GCS Locations & Hours > GCS Columbus; 1 GCS - Columbus 3903 Victory Drive, Columbus GA 31903 Phone Number: (706) 682-2111. GCS Useful Links. Jared Polis is keeping Colorado ahead of the curve on today’s biggest challenges, including providing recovery relief for small businesses and preparing to lead the clean-energy economy. Economic development organizations and government officials have joined forces with local businesses to keep creating inspiring and innovative ways to meet the most urgent needs of the COVID-19 pandemic. Considering Georgia for your company’s relocation or expansion project? Economic development creates opportunities to grow state, local and metro areas, which are essential for economic growth, improved quality of life and community development. Learn More. Drug Screening and Criminal Background checks apply. We are an industry leading customer care and technical support service provider to some of America’s most trusted brands. Distance: 3.30 miles . The third-party logistics provider will invest $72 million in new state-of-the-art distribution center in Stafford County, VA. Millennials are looking for all of the excitement and amenities found in large urban centers, but at a much lower cost and with the better overall quality of life found in mid-sized cities. https://businessfacilities.com/2018/09/global-callcenter-solutions-creating-600-jobs-columbus-georgia/, U.S. Interactive COVID-19 Data Mapping Tool, DHL Supply Chain To Create 577 New Jobs In Virginia, Electric Last Mile Aims To Create Up To 960 Jobs In…, TaskUs Grows Further With Latest Rio Grande Valley Expansion, Colorado Governor’s Report: Ready To Scale New Heights, Quality of Life: Working Where You Want To Live, November / December 2020 Issue (Volume 53, Number 6), Georgia Department of Economic Development, VXI Global Solutions To Create 570 Jobs In Metro Atlanta, Kaiser Permanente Bringing 800 Call Center Jobs To Georgia, Stonepeak Ceramics Investing $70M In Tennessee Expansion, Business Facilities Featured Location Spotlight, Location Spotlight: Spotsylvania County, Virginia, Business Facilities Featured Location Videos, Electric Last Mile Aims To Create Up To 960 Jobs In Indiana, Facility Executive – Creating Intelligent Buildings, Report: Occupancy Tracking Tech To Grow Over Next Decade, LG Autonomous Robot Disinfects With UV Light. What people are saying about GC Services . We offer domestic and near-shore contact centers producing above average results with scalable capacity. Through our integrated approach to call center management, Genesis is able to help generate corporate results, increase return on investment, and foster consumer loyalty. The Columbus Region has approximately 4,500 people working in customer call centers. 1510+ Extremely Satisfied Clients. The electric vehicle (EV) company intends to invest $300M to establish operations at the former AM General commercial plant in Mishawaka, IN. Outsourcing should be INVISIBLE to your customers.. At GCS, we are customer service professionals. GCS caters to the needs of cable television and broadband service providers. Daily Customer Contacts.  |  Global Callcenter Solutions SCHEDULE A CALL. Facebook is showing information to help you better understand the purpose of a Page. With Interstate 95 carrying thousands of people through the county everyday, Spotsylvania has quickly become a hub of economic activity. GC Services is the largest privately-held outsourcing provider of call center management and collection agency services in North America. We look forward to its future in Georgia.”, Relocating or Expanding Your Business In Georgia. As a non-collections call center, negativity from customers is minimal. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County. 200+ Years Combined Industry Experience. Let's discuss your specific needs. At GCS, we are customer service professionals. We represent YOU to your customers. Show Map. Local Service. Multiple Call Center locations for redundancy ... “Columbus Hospice & Columbus Hospice of Alabama have used Voice Link for more than 17 years as our health care provider answering service. Terms of Use. Gov. Georgia Cancer Specialists located in Atlanta, GA provides comprehensive cancer care in 26 offices located throughout Metro Atlanta, North, and Central Georgia. Global Callcenter Solutions, a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County, Georgia. Get Directions. The company provides turnkey, full customer lifecycle management services including inbound customer care, design and implementation of customer retention strategies, and sales. New jobs will include positions in customer service and operations. Columbus, GA 31902 United States. We sell telecommunication services and products that make life better. Nathan Deal announced Wednesday that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in Muscogee County. A Few Words From Our Clients and Employees. Our agents become your subject matter experts. Business Facilities highlights area economic development and site selection news from around the world. Georgia Department of Economic Development (GDEcD) Project Manager Randall Toussaint represented the Global Commerce Division in partnership with Georgia Power, the Greater Columbus Chamber of Commerce and the Development Authority of Columbus. The call center consulting company will invest $4.9 million in a new customer service center in Columbus, GA. Business Facilities – Area Economic Development, Site Selection & Workforce Solutions, Incentives and Workforce Development Guide. - Read: StoVentec Rainscreen Systems at FacilityExecutive.com. We’re convinced that our clients will be treated by our new Georgia staff with the utmost of care and concern. “Georgia is a global hub for communications services thanks to our technology infrastructure and skilled workforce,” said Gov. globalcallcentersolutions.com. Columbus, GA, USA, Sept, 2018 -- Gov. Our hub-and-spoke model provides cost-effective models for most types of programs. Jobs vary in capacity, everything from plan upgrades, information about new services, and even providing long term customers with freebies and extra incentives. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest in Muscogee County. Welcome to the world of Hamilton Telecommunications. SHRM Endorsed Customer Service Certification, Omnichannel Experience tracks Customer History, Data Analytics improve program and decision making, Workforce Management scheduling to match demand. New jobs will include positions in customer service and operations. Nathan Deal today announced that Global Callcenter Solutions (GCS), a call center consulting company, will create 600 jobs and invest $4.9 million in … Outsourcing should be INVISIBLE to your customers. 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