The classic "don't shoot the messenger" situation, it's so suffocating. In the less than 30 seconds it took the floor manager there to make her way over to her another customer had asked me a question when first lady butts in like "DONT ASK HIM HE DONT KNOW". ", "Just make you have your receipt handy" I died at that. line. I had just become manager of the store and I was just getting used to being in charge. We sold individual, unwrapped chocolates and sweets from a box on the counter. “Why are customers so rude” is top (and according to search tool SEMrush, around 260 people search for this term every month.) Comment deleted by user 4 years ago More than 16 children. Over a 50-cent thing of pretzel cheese. So I head back there. I've done similar. ... We rounded up some of the worst retail horror stories from … I had a work mate (who was "white") had a guy come up to him and say "finally, someone who is not an immigrant", he replied "but I'm an immigrant too". At first, I thought "red themed department store" meant that all of your products were red. The entire time she's berating my teammate who I had been called to assist and starts ripping into me, telling me she should have just gone to PC Richardsons instead of my store. But if you want the specialized knowledge, you pay for it. 1. 73.3k. Prev Article Next Article . asked me for 1 pineapple chunk and I went to put it in a paper bag (using tongs) and he stopped me and told me to use my fingers. She was like "are you kidding me? Ruin My Week. She bought an item, wanted to return it like 4 years later because she didn't like it for blah blah blah. It was an item our didn't sell, and has never sold. I seriously … Discussion. For proof, behold these stories from a hilarious Reddit thread that's all about restaurant customers getting Final Destination-level comeuppance after being dicks to people in the service industry. Including this gem: Nice them to DEATH. "The customer is always right" line is so misunderstood. The letter "P" styled to look like a thumbtack pin. It's crazy to me, that they don't realize the power of their words and tone. 400 comments. ... Facebook Twitter Reddit Pinterest Tumblr WhatsApp Email Link. I don't remember exactly what I said, but something like "Sorry if the menu isn't accurate, but it costs 50c.". I don't generally mind the old folks. By using our Services or clicking I agree, you agree to our use of cookies. Eventually the guy stormed out and I cried in the back, and he later left a review saying everyone sucked but me and I was the only one doing my job. […] If I am out and see someone being a dick to the bartender, I usually look at the bartender or a friend and loudly say, "just remember, the customer is never right!". report. Work as a bartender and nearly lost … I'm tried of rude customers (customer service stories) [See Staff Post] Thread starter Meelow; Start date Feb 14, 2020; Forums. Customer, crew, manager, and this lady. save. This is something my mom ingrained in me when I was young and it has stuck. A man (in his 50s?) save. I had the same thing happen to me a few times, the customers will say "I'm not mad at you, specifically, but" and proceed to make you feel like total crap, even though it's not your fault! Others will certainly have worse, but I was working food service at a theme park, and a guy ordered a pretzel with a thing of cheese. It indicates the ability to send an email. In fact, more often than not, I'd say 99% of the cases, the person who has been trained to sell the product the customer is thinking of buying is more likely always right. This thread is archived. 41 comments. An image of a chain link. And of course, they left without bothering to inform the staff of the mess that was awaiting them. 40 Trashy Tips Left By Rude Customers. I am not even fazed by people any more. . … 2018-07-12T14:16:20Z The letter F. A ghost. Thanks to a tell-all Reddit thread, retail, hospitality and service workers have revealed some cautionary tales of rude customers who had to eat humble pie - and their words. story replies only. I asked if he meant a caramel macchiato (completely different, but more popular drink) and he said no. Sort by. Any employee that has to deal with customers on a regular basis has to deal with an endless amount of crap. It's not about pandering to every dumbass customer that wants to argue. That's when an … I asked if she wanted a replacement plan, which is standard practice on all electronics purchases. 9. share. ... Best story I have is when I worked at a Quiznos. That job was such a disorganized shit show. This isn’t the first time that we’re seeing this kind of story on the list. … However, like any other workplace, some of the employees can be total duds. She 100% did NOT buy it there. ", "Well I should just go return this right now. If you want you can fill out a customer complaint card on your way out and I will make sure I get it. 0; Compiled from Ask Reddit. 18 More Rude Customer Stories That Will Make You Say “What The Heck Is Wrong With Humanity?” Last week, we took a look at some absolutely WILD stories shared by Reddit users about the weirdest reasons a… Lots of seniors, and lots of other people who don't want to deal with the seniors. Menu. In a massive Reddit thread, retail and service workers are sharing their best stories of "instant karma" which they had the pleasure of witnessing being served to less-than-stellar customers. Dealing with rude customers can be … But what if they're already having a bad day or someone says something they just can't ignore? Best we could give her was "uhh idk that's just the way it is." ... And from the sounds of this Reddit post, these teens’ parents didn’t do a great job when it came to teaching them manners. (Business News) Everyone with a job has had a rude customer ruin their day, but how we handle it speaks volumes. Cookies help us deliver our Services. If customers want product A, you should sell product A, even if you think product B is better. True. 100% Upvoted. It's about supply and demand. He gets up to me and says, "I would like to offer you fifty cents and an apology - I see now that the menu does list the cost and I was way out of line." Like... excuse you? New and Not Improved. 13 retail workers share horror stories that prove the customer isn't always right. It’s the greatest. I lost a good chunk of faith in humanity that day. Granted, it was a totally unacceptable wait, but I was only the lobby girl so I couldnt do anything about how slow my coworkers were making the food. They will tell you that customers can be rude, demanding, petty, insulting and even threatening. You might have asked your customer… It’s part of what makes things interesting. ... we had a new bartender and a new dessert cook. Don’t get us wrong — we understand the feeling of struggling … Let's look at several first hand stories to learn more. hide. This week, we’re back to one of the classics: terrible restaurant customers and the eateries they maliciously haunt. What is your worst "rude customer" story? One retail store created nightmares for their employees by completely redesigning the front checkout area without consulting any of the people who actually worked there. I asked her to repeat that. It's about supply and demand. Every Wednesday is senior discount day. In the post, BadgerDancer explains; "In the late '90s, a guy came into the first bar I ever worked in. report. "The customer is always right" line is so misunderstood. Dick head is back there throwing around bags of dog food. The person that ordered the pizza made me … Needless to say, Wednesdays are tense. You'll try hard to put things right, whether that means replacing a faulty toaster, or providing compensation for a canceled flight. You have to be 55-60 to qualify for the discount. Ugh I'm so sorry that happened to you! Blogger Mary McDonald at "A Responsible Young Lady" has some great ideas when it comes to dealing with rude customers. Edit: Apparently I used the wrong homophone. People who are working in the retail and food industries have a lot of stories to share. Never really causes any real commotion, but usually the person getting shit on cracks a smile and it relieves tension. I was confused and still went for the tongs ... he tried to get me to use my hands ... back and forward a couple times and then he said he was trying to buy it for me as a treat. New comments cannot be posted and votes cannot be cast. And if they remain calm and civil, despite their frustration or anger, you'll most likely be willing to help. We’d like to think that if a server doesn’t receive a tip at all, that there’s a good reason for it — perhaps … About fifteen minutes later, he's in line again and I'm like aw fuck dude, what now? This "incorrect" farewell: "I was once yelled at for saying 'no problem' instead of 'you're welcome.'" Regardless, it was in the register for 50c, so even if it wasn't on the menu that's what it cost. Paige DiFiore. Press question mark to learn the rest of the keyboard shortcuts. They go through a lot of different experiences of meeting new people every day at work. Reddit user Amaranthinenightmare, who used to work at a popular department store and was incredibly stressed out, posted her story about dealing with an incredibly rude female customer who was having a go at her. He was wearing a nice sweater at a theme park (it was kinda cold tbf). By Thalia Shepherd - 8/13/20. We collected a few of the best responses, then edited them slightly for grammar and readability. r/AskReddit is the place to ask and answer thought-provoking questions. Servers are the only ones making any money. 21. I was a bartender for a few years and always believed that the customer was never right. Here are stories from Reddit about people who went off on rude customers and got in trouble for it. This guy abuses everybody in the store. Fifty cents was a small price to pay to get this asshole out of my face. Had a woman come in and request a large drink in a small cup. Posted by u/[deleted] 6 years ago. I said "that'll be $3.50" and he said "the menu says $3." I give a shrug and say "I am the manager. level 1. I smiled ‘oh, thanks’ then he said “just one though, you don’t need more than that” and looked pointedly at my body. Sad thing is these kinds customers know if they make a big engough scene management will comply and give them what they want to just get rid of em. Posted by 2 years ago. The vast majority of customers are pretty friendly, but there’s a very vocal minority of super-rude individuals who can make your life hell if you let them. It's not about pandering to every dumbass customer that wants to argue. Couple couldn’t be seated outside due to spacing issues, told them there was a 10 minute wait. 8 min) so he gets angry. [Stories] Customer Service People of Reddit: What are your horror stories? A customer ordered the beef dip which was just bun, swiss cheese, roast beef and the au juis dip. I am so glad to be out of the industry. I'm a manager at a grocery store, so I get awesomely rude customers on a daily. At the same job I had a guy lecture me on how I needed to get an education if I wanted to go anywhere in life. He deserved what he got. hide. Welcome back to Behind Closed Ovens, where we take a look at the best and strangest stories from inside the food industry. It was an hour long 10 person ordeal. 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'' styled to look like a thumbtack pin to you just disable your account with us, it ’... If he meant a caramel macchiato ( completely different, but how we handle it speaks volumes 're already a! Your worst `` rude customer '' story '' is heading for the discount fuck,! Because so many people use `` phase '' instead `` the customer is always right line... Bothering to inform the staff of the employees can be rude, demanding petty. However, like any other workplace, some of the store and I ask her 's! Be 55-60 to qualify for the discount demanding, petty, insulting and even.! Here are stories from Reddit about people who do n't want to deal with on!, I wanted to know why one, which is standard practice on all electronics purchases think... Want the specialized knowledge, you 'll try hard to put things right, whether that means replacing a toaster. The rude customers that almost made them go off and they 're pretty entertaining to qualify for the list!